[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help-center-article-toll-and-touch-n-go-guide-malaysia-en":3,"help-center-index-en":75},{"slug":4,"cmsSlug":5,"title":6,"preview":7,"categorySlug":8,"updatedAt":9,"sections":10,"cta":74},"toll-and-touch-n-go-guide-malaysia","help-center-toll-and-touch-n-go-guide-malaysia","Tolls and Touch n Go for rental cars in Malaysia","How tolls work for rental cars in Malaysia. Agtran does not provide a Touch n Go card, so bring your own. How to pay, card vs RFID, and tourist tips.","during-your-rental",1789600000000,[11,14,16,18,20,25,27,29,37,39,41,43,47,49,51,58,60,63,65,67],{"kind":12,"html":13},"prose","\u003Cp>Yes, rental cars in Malaysia pay tolls on toll highways. The important thing to know is that Agtran does not provide a Touch n Go card or RFID with the rental, so you need to prepare your own toll payment method before you travel. Most drivers use a Touch n Go card, which works across Malaysia's toll highways.\u003C/p>\n",{"kind":12,"html":15},"\u003Ch2>Do Rental Cars in Malaysia Pay Tolls?\u003C/h2>\n\u003Cp>Yes. If you drive a rental car on a Malaysian highway that charges a toll, you pay the applicable toll fee. Malaysia has many toll highways connecting the major cities and destinations, so tourists renting a car will often meet tolls when travelling between cities, using the expressways, or driving to and from the airports. Understanding how toll payment works before you set off helps you avoid problems at the toll plazas.\u003C/p>\n",{"kind":12,"html":17},"\u003Ch2>Does Agtran Provide a Touch n Go Card or RFID?\u003C/h2>\n\u003Cp>No. Agtran does not provide a Touch n Go card or an RFID tag to rental customers. You should prepare your own toll payment method before or during your rental period. This is an important point to plan for: do not assume a card will be waiting in the car. Before you travel, make sure you have a suitable way to pay tolls so you are not caught out at a toll plaza.\u003C/p>\n",{"kind":12,"html":19},"\u003Ch2>How Tolls Are Paid in Malaysia\u003C/h2>\n\u003Cp>One of the most common ways to pay tolls in Malaysia is with Touch n Go. There are two forms drivers may come across:\u003C/p>\n",{"kind":21,"items":22},"list",[23,24],"Touch n Go card, a physical stored-value card","Touch n Go RFID, an electronic tag attached to a vehicle",{"kind":12,"html":26},"\u003Cp>The method you can use depends on the toll lane. For a tourist in a rental car, the Touch n Go card is usually the simpler choice, because it does not require attaching anything to the vehicle.\u003C/p>\n",{"kind":12,"html":28},"\u003Ch2>Using a Touch n Go Card\u003C/h2>\n\u003Cp>A Touch n Go card is a stored-value card accepted at participating toll highways across Malaysia. Before entering a toll road, make sure the card has enough balance. For a tourist using a rental car, the steps are simple:\u003C/p>\n",{"kind":21,"items":30},[31,32,33,34,35,36],"Get a Touch n Go card (available at many convenience stores and airports)","Make sure the card has sufficient balance","Use the card at the appropriate toll lane","Follow the toll lane signs","Keep the card safe during your rental period","Check the remaining balance regularly",{"kind":12,"html":38},"\u003Cp>The card is convenient for tourists because it works even if you use different vehicles during your trip, and it does not require an RFID tag on the rental car.\u003C/p>\n",{"kind":12,"html":40},"\u003Ch2>What Is Touch n Go RFID?\u003C/h2>\n\u003Cp>Touch n Go RFID is an electronic toll payment system that uses an RFID tag attached to a vehicle. When the vehicle passes through an RFID-enabled lane, the system reads the tag and deducts the toll from the linked account. The key point for rental customers: an RFID tag is registered to a specific vehicle, so do not assume your personal RFID tag can be transferred to a rental car. Check the requirements first. For an Agtran rental, it is simplest to arrange your own toll payment method, such as a Touch n Go card, rather than relying on RFID.\u003C/p>\n",{"kind":12,"html":42},"\u003Ch2>Touch n Go Card vs RFID\u003C/h2>\n\u003Cp>A quick comparison to help you choose:\u003C/p>\n",{"kind":21,"items":44},[45,46],"Card: a physical card you top up and tap at the lane. No tag needed on the vehicle. Works well for tourists moving between vehicles.","RFID: a tag fixed to a registered vehicle, linked to a payment account, deducted automatically. Tied to one vehicle, so check compatibility before using with a rental.",{"kind":12,"html":48},"\u003Ch2>How Much Balance Should You Have?\u003C/h2>\n\u003Cp>Make sure your Touch n Go payment method has enough balance before using a toll road. It is worth checking your balance before a long journey, especially when travelling between cities. For example, if you rent a car in Kuala Lumpur and drive to another state, you may pass through several toll roads along the way. Keeping enough balance prevents hold-ups at the toll plazas.\u003C/p>\n",{"kind":12,"html":50},"\u003Ch2>Tips for Tourists Using a Rental Car\u003C/h2>\n",{"kind":21,"items":52},[53,54,55,56,57],"Prepare your toll payment before driving. Do not wait until you reach a toll plaza to work out how to pay.","Check your balance. Make sure your card or linked account has enough for the journey.","Follow the lane signs. Different lanes support different payment methods, so choose the correct one.","Do not transfer an RFID tag without checking. Tags are tied to a registered vehicle, so confirm the requirements first.","Keep your card safe. If you use a physical card during the rental, keep it with you and avoid losing it.",{"kind":12,"html":59},"\u003Ch2>Do Tourists Need Touch n Go to Drive in Malaysia?\u003C/h2>\n\u003Cp>If you rent a car and use Malaysian toll roads, you need a suitable way to pay the toll, and Touch n Go is the most commonly used method. The important point is to prepare your own payment method before travelling, because Agtran does not provide a Touch n Go card or RFID to rental customers. With a card ready and topped up, paying tolls is quick and simple.\u003C/p>\n",{"kind":61,"html":62},"callout","\u003Ch3>Toll and Touch n Go checklist\u003C/h3>\n\u003Cul>\n\u003Cli>Get your own Touch n Go card if you plan to use one\u003C/li>\n\u003Cli>Make sure it has sufficient balance\u003C/li>\n\u003Cli>Check which lanes support your payment method\u003C/li>\n\u003Cli>Do not assume Agtran provides a card or RFID\u003C/li>\n\u003Cli>Do not transfer an RFID tag to a rental car without checking\u003C/li>\n\u003Cli>Keep your card safe during the rental\u003C/li>\n\u003Cli>Plan your route if travelling between cities\u003C/li>\n\u003C/ul>\n",{"kind":12,"html":64},"\u003Cp>Planning a road trip? It helps to prepare your route and your toll payment before collecting the car. You can explore our rental locations, including \u003Ca href=\"/car-rental/kuala-lumpur\">Kuala Lumpur\u003C/a>, \u003Ca href=\"/car-rental/ipoh\">Ipoh\u003C/a>, \u003Ca href=\"/car-rental/penang\">Penang\u003C/a>, and \u003Ca href=\"/car-rental/melaka\">Melaka\u003C/a>, and read our guide on the \u003Ca href=\"DOCUMENTS_ARTICLE_URL\">documents you need to rent a car\u003C/a>. When you are ready, \u003Ca href=\"BOOKING_URL\">book your car online\u003C/a>.\u003C/p>\n",{"kind":12,"html":66},"\u003Cp>This article answers common questions about tolls, including:\u003C/p>\n",{"kind":21,"items":68},[69,70,71,72,73],"Do rental cars in Malaysia pay tolls","Does Agtran provide a Touch n Go card or RFID","How do I pay tolls as a tourist in a rental car","What is the difference between a Touch n Go card and RFID","How much balance should I keep on my card",null,[76,82,88,93,99,105,110,115,121,126,131,136,141,146,151,152,158,163,168,173,178,183,188,193,198,203],{"slug":77,"cmsSlug":78,"title":79,"preview":80,"categorySlug":81,"updatedAt":9},"can-foreigners-rent-a-car-in-malaysia","help-center-can-foreigners-rent-a-car-in-malaysia","Can foreigners rent a car in Malaysia?","Yes, foreigners can rent a car in Malaysia. Agtran requirements for foreign drivers: passport, licence, IDP, minimum age, and documents to bring.","documents-requirements",{"slug":83,"cmsSlug":84,"title":85,"preview":86,"categorySlug":87,"updatedAt":9},"can-i-add-a-child-seat","help-center-can-i-add-a-child-seat","Can I add a child seat or baby seat?","Yes, you can add a child seat (baby seat) to your Agtran rental as an optional extra at booking. The seat is ready in the car at handover.","booking",{"slug":89,"cmsSlug":90,"title":91,"preview":92,"categorySlug":87,"updatedAt":9},"can-i-extend-my-rental","help-center-can-i-extend-my-rental","Can I extend my rental?","Yes, you can extend your Agtran rental if the car is available. Contact us before your return time, and the cost is confirmed before it is arranged.",{"slug":94,"cmsSlug":95,"title":96,"preview":97,"categorySlug":98,"updatedAt":9},"can-i-rent-without-a-credit-card-updated","help-center-can-i-rent-without-a-credit-card-updated","Can I rent without a credit card?","Yes, you can rent with Agtran without a credit card. A debit card or e-wallet works, and the deposit cannot be paid in cash.","payment-deposit",{"slug":100,"cmsSlug":101,"title":102,"preview":103,"categorySlug":104,"updatedAt":9},"can-i-return-the-car-early","help-center-can-i-return-the-car-early","Can I return the car early, and do I get a refund?","Your Agtran rental covers the full booked period. You can return the car up to 2 hours before your scheduled time, not earlier. How returns work.","pickup-return",{"slug":106,"cmsSlug":107,"title":108,"preview":109,"categorySlug":81,"updatedAt":9},"can-singaporeans-rent-a-car-in-malaysia","help-center-can-singaporeans-rent-a-car-in-malaysia","Can Singaporeans rent a car in Malaysia?","Yes, Singaporeans can rent a car in Malaysia. A Singapore licence is accepted with no IDP needed. Minimum age 20, and licence held for 2 years.",{"slug":111,"cmsSlug":112,"title":113,"preview":114,"categorySlug":87,"updatedAt":9},"can-someone-else-drive-my-rental-car","help-center-can-someone-else-drive-my-rental-car","Can someone else drive my rental car?","Yes, but they must be added as an additional driver first. Agtran rules on extra drivers: requirements, cost, and why only registered drivers are covered.",{"slug":116,"cmsSlug":117,"title":118,"preview":119,"categorySlug":120,"updatedAt":9},"cdw-vs-scdw-explained","help-center-cdw-vs-scdw-explained","CDW vs SCDW: what is the difference?","The difference between CDW and SCDW in Malaysia: CDW is included with up to RM5,000 excess, SCDW is optional from RM45 a day and lowers your excess.","insurance-coverage",{"slug":122,"cmsSlug":123,"title":124,"preview":125,"categorySlug":104,"updatedAt":9},"do-i-return-the-car-to-the-same-location","help-center-do-i-return-the-car-to-the-same-location","Do I need to return the car to the same location?","No, you do not always return your Agtran car to the same spot. We can collect from your hotel, and a different city is possible as a one way rental.",{"slug":127,"cmsSlug":128,"title":129,"preview":130,"categorySlug":81,"updatedAt":9},"documents-needed-to-drive-in-malaysia","help-center-documents-needed-to-drive-in-malaysia","Documents needed to drive in Malaysia (for tourists)","Which documents tourists need to drive in Malaysia: passport, driving licence, and an IDP where required. Plus Agtran rental requirements.",{"slug":132,"cmsSlug":133,"title":134,"preview":135,"categorySlug":98,"updatedAt":9},"how-long-does-a-deposit-refund-take-updated","help-center-how-long-does-a-deposit-refund-take-updated","How long does a deposit refund take?","Your Agtran deposit is refunded after you return the car in good condition: 3 to 7 days for most payment methods, and 7 to 20 days for debit cards.",{"slug":137,"cmsSlug":138,"title":139,"preview":140,"categorySlug":104,"updatedAt":9},"how-to-collect-your-car-at-the-airport","help-center-how-to-collect-your-car-at-the-airport","How to collect your car at the airport","How to collect your Agtran rental car at the airport in Malaysia: documents to prepare, where to meet the team, and what to check before you drive away.",{"slug":142,"cmsSlug":143,"title":144,"preview":145,"categorySlug":104,"updatedAt":9},"is-there-a-charge-for-airport-pickup","help-center-is-there-a-charge-for-airport-pickup","Is there an additional charge for airport pickup?","Airport pickup with Agtran is mostly free where we have a branch. Where we deliver to an airport, a fee applies, shown at booking.",{"slug":147,"cmsSlug":148,"title":149,"preview":150,"categorySlug":81,"updatedAt":9},"minimum-age-and-licence-rules-malaysia","help-center-minimum-age-and-licence-rules-malaysia","Minimum age and licence rules for renting a car","The minimum age to rent a car in Malaysia is 21, with a licence held at least 2 years. Agtran rules on age, P and L licences, and new drivers.",{"slug":4,"cmsSlug":5,"title":6,"preview":7,"categorySlug":8,"updatedAt":9},{"slug":153,"cmsSlug":154,"title":155,"preview":156,"categorySlug":81,"updatedAt":157},"what-documents-do-i-need-to-rent-a-car","help-center-what-documents-do-i-need-to-rent-a-car","What documents do I need to rent a car?","Find out the documents to rent a car in Malaysia, including driving licence requirements, IC or passport, IDP rules, and pickup checklist.",1785456000000,{"slug":159,"cmsSlug":160,"title":161,"preview":162,"categorySlug":120,"updatedAt":157},"what-does-rental-car-insurance-cover","help-center-what-does-rental-car-insurance-cover","What does rental car insurance cover?","Understand rental car insurance in Malaysia: Basic CDW, excess charges, Super CDW, what is not covered, and the steps to take after an accident.",{"slug":164,"cmsSlug":165,"title":166,"preview":167,"categorySlug":8,"updatedAt":9},"what-happens-if-i-get-a-traffic-summons","help-center-what-happens-if-i-get-a-traffic-summons","What happens if I get a traffic summons?","If you get a traffic summons in your Agtran rental, you are responsible for it, plus a RM20 service charge and RM10 Tilang fee, only if a summons occurs.",{"slug":169,"cmsSlug":170,"title":171,"preview":172,"categorySlug":98,"updatedAt":157},"car-rental-deposit-and-charges","help-center-car-rental-deposit-and-charges","What is the deposit, and what extra charges apply?","Learn about the car rental deposit in Malaysia: the amount, the refund process, what the rental price includes, and the extra charges to expect.",{"slug":174,"cmsSlug":175,"title":176,"preview":177,"categorySlug":8,"updatedAt":9},"what-is-the-fuel-policy","help-center-what-is-the-fuel-policy","What is the fuel policy?","Agtran uses a level to level fuel policy: return the car at the fuel level you received it. If returned lower, RM15 per level plus a RM20 service charge.",{"slug":179,"cmsSlug":180,"title":181,"preview":182,"categorySlug":8,"updatedAt":9},"what-is-the-mileage-limit","help-center-what-is-the-mileage-limit","What is the mileage limit for my rental?","Agtran rentals booked directly or through Booking.com have unlimited mileage. Some other platforms may apply a limit. How to check your mileage terms.",{"slug":184,"cmsSlug":185,"title":186,"preview":187,"categorySlug":104,"updatedAt":9},"what-is-the-out-of-hours-pickup-fee","help-center-what-is-the-out-of-hours-pickup-fee","What is the out-of-hours pickup fee?","The out-of-hours pickup fee applies when you collect your Agtran car outside the branch normal hours. The amount varies by branch and is shown at booking.",{"slug":189,"cmsSlug":190,"title":191,"preview":192,"categorySlug":98,"updatedAt":9},"what-payment-methods-do-you-accept-updated","help-center-what-payment-methods-do-you-accept-updated","What payment methods do you accept?","Agtran accepts card, Google Pay, Apple Pay, and e-wallets. The deposit is paid by card or e-wallet and cannot be paid in cash. No credit card needed.",{"slug":194,"cmsSlug":195,"title":196,"preview":197,"categorySlug":8,"updatedAt":9},"what-should-i-know-during-my-rental","help-center-what-should-i-know-during-my-rental","What should I know during my rental?","Your Agtran rental explained: fuel policy, mileage allowance, tolls and Touch n Go, adding a driver, and what to do in an accident in Malaysia.",{"slug":199,"cmsSlug":200,"title":201,"preview":202,"categorySlug":8,"updatedAt":9},"what-to-do-after-an-accident","help-center-what-to-do-after-an-accident","What to do after an accident in a rental car","What to do after an accident in an Agtran rental car: stay safe, call 999 if needed, contact us before arranging anything, and get a police report.",{"slug":204,"cmsSlug":205,"title":206,"preview":207,"categorySlug":98,"updatedAt":9},"why-is-my-deposit-still-pending","help-center-why-is-my-deposit-still-pending","Why is my deposit still pending?","A pending deposit after returning your Agtran rental is usually just bank processing time. Most methods take 3 to 7 days, debit cards 7 to 20 days."]