[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help-center-article-car-rental-deposit-and-charges-ja":3,"help-center-index-ja":69},{"slug":4,"cmsSlug":5,"title":6,"preview":7,"categorySlug":8,"updatedAt":9,"sections":10,"cta":68},"car-rental-deposit-and-charges","help-center-car-rental-deposit-and-charges","What is the deposit, and what extra charges apply?","Learn about the car rental deposit in Malaysia: the amount, the refund process, what the rental price includes, and the extra charges to expect.","payment-deposit",1785456000000,[11,14,16,18,20,22,27,29,31,33,43,45,47,50],{"kind":12,"html":13},"prose","\u003Cp>This guide explains Agtran's car rental deposit and pricing: what the deposit is, how much it is, when it is refunded, what the rental price includes, and the extra charges that can apply.\u003C/p>\n",{"kind":12,"html":15},"\u003Ch2>What a Deposit Is\u003C/h2>\n\u003Cp>A car rental deposit is a security amount collected before the vehicle is handed over. It helps protect against possible additional costs during the rental. The deposit is \u003Cstrong>not part of the rental fee\u003C/strong>, and it is returned after the vehicle comes back in good condition with no outstanding charges.\u003C/p>\n",{"kind":12,"html":17},"\u003Ch2>Why a Deposit Is Required\u003C/h2>\n\u003Cp>A deposit helps cover possible costs during the rental, such as vehicle damage, late return, missing fuel, or unpaid charges. Understanding the deposit policy before pickup helps avoid confusion and makes the rental smoother.\u003C/p>\n",{"kind":12,"html":19},"\u003Ch2>How Much Is the Deposit\u003C/h2>\n\u003Cp>For Agtran, the standard deposit is \u003Cstrong>RM350\u003C/strong>. It is collected as a security amount before the vehicle is handed over, and is separate from the rental fee. Before confirming your booking, check the deposit amount, the accepted payment method, the refund conditions, and any additional charges that may apply. Before booking, also make sure you have the \u003Ca href=\"DOCUMENTS_ARTICLE_URL\">documents needed to rent a car\u003C/a> ready.\u003C/p>\n",{"kind":12,"html":21},"\u003Ch2>When the Deposit Is Refunded\u003C/h2>\n\u003Cp>After the vehicle is returned, Agtran checks its condition and confirms there are no outstanding charges before releasing the deposit. The process depends on the payment method:\u003C/p>\n",{"kind":23,"items":24},"list",[25,26],"Debit card: the pre-authorisation release starts 7 days after the pickup date. After it is processed, it may take up to 20 days to appear in your account, depending on your bank.","Credit card: no amount is blocked for pre-authorisation.",{"kind":12,"html":28},"\u003Cp>Please keep your payment details and rental records until the refund is complete.\u003C/p>\n",{"kind":12,"html":30},"\u003Ch2>What the Rental Price Includes\u003C/h2>\n\u003Cp>The quoted price covers the vehicle rental for your selected dates, and Basic CDW coverage according to the rental terms.\u003C/p>\n",{"kind":12,"html":32},"\u003Ch3>Extra charges (not included in the standard price)\u003C/h3>\n",{"kind":23,"items":34},[35,36,37,38,39,40,41,42],"Security deposit: RM350","Unlimited mileage: RM45 per day (optional)","Additional driver: RM15 per person per day","Extra mileage: RM2 per km after exceeding the 200 km limit for the entire rental period (not per day)","Fuel charge: RM25 per fuel bar if the vehicle is returned with less fuel than agreed","Late return charges","Vehicle delivery or collection, if requested","Toll charges incurred during the rental",{"kind":12,"html":44},"\u003Cp>You should also understand your \u003Ca href=\"INSURANCE_ARTICLE_URL\">rental car insurance\u003C/a> options, including coverage, excess charges, and protection plans, before starting your journey.\u003C/p>\n",{"kind":12,"html":46},"\u003Ch2>How to Avoid Unexpected Costs\u003C/h2>\n\u003Cp>To avoid surprises: read the rental terms before booking, understand the deposit and refund process, check what the price includes, confirm possible extra charges, return the vehicle on time, and follow the fuel requirements. Planning ahead helps you understand your total cost before your trip.\u003C/p>\n",{"kind":48,"html":49},"callout","\u003Ch3>Quick checklist before booking\u003C/h3>\n\u003Cul>\n\u003Cli>Deposit requirement\u003C/li>\n\u003Cli>Refund conditions\u003C/li>\n\u003Cli>Included rental services\u003C/li>\n\u003Cli>Fuel policy\u003C/li>\n\u003Cli>Return time\u003C/li>\n\u003Cli>Possible additional charges\u003C/li>\n\u003C/ul>\n",{"kind":51,"items":52},"faq",[53,56,59,62,65],{"question":54,"answer":55},"What is a car rental deposit?","A car rental deposit is a security amount collected before the rental to cover possible additional charges during the rental period.",{"question":57,"answer":58},"Is the car rental deposit refundable?","Yes. The deposit is refunded after the vehicle is returned and the rental conditions are met.",{"question":60,"answer":61},"When will I receive my deposit refund?","For debit card payments, the release starts 7 days after the pickup date and may take up to 20 days to appear, depending on your bank. Other payment methods may differ.",{"question":63,"answer":64},"Does the rental price include all charges?","The price covers the services stated in your booking. Extra charges may apply, such as fuel, late return, delivery or collection, extra mileage, and additional driver fees.",{"question":66,"answer":67},"How can I avoid unexpected costs?","Review the rental terms, understand the deposit policy, and check possible additional charges before pickup.",null,[70,77,83,88,93,99,104,109,115,120,125,130,135,140,145,151,156,161,166,167,172,177,182,187,192,197],{"slug":71,"cmsSlug":72,"title":73,"preview":74,"categorySlug":75,"updatedAt":76},"can-foreigners-rent-a-car-in-malaysia","help-center-can-foreigners-rent-a-car-in-malaysia","Can foreigners rent a car in Malaysia?","Yes, foreigners can rent a car in Malaysia. Agtran requirements for foreign drivers: passport, licence, IDP, minimum age, and documents to bring.","documents-requirements",1789600000000,{"slug":78,"cmsSlug":79,"title":80,"preview":81,"categorySlug":82,"updatedAt":76},"can-i-add-a-child-seat","help-center-can-i-add-a-child-seat","Can I add a child seat or baby seat?","Yes, you can add a child seat (baby seat) to your Agtran rental as an optional extra at booking. The seat is ready in the car at handover.","booking",{"slug":84,"cmsSlug":85,"title":86,"preview":87,"categorySlug":82,"updatedAt":76},"can-i-extend-my-rental","help-center-can-i-extend-my-rental","Can I extend my rental?","Yes, you can extend your Agtran rental if the car is available. Contact us before your return time, and the cost is confirmed before it is arranged.",{"slug":89,"cmsSlug":90,"title":91,"preview":92,"categorySlug":8,"updatedAt":76},"can-i-rent-without-a-credit-card-updated","help-center-can-i-rent-without-a-credit-card-updated","Can I rent without a credit card?","Yes, you can rent with Agtran without a credit card. A debit card or e-wallet works, and the deposit cannot be paid in cash.",{"slug":94,"cmsSlug":95,"title":96,"preview":97,"categorySlug":98,"updatedAt":76},"can-i-return-the-car-early","help-center-can-i-return-the-car-early","Can I return the car early, and do I get a refund?","Your Agtran rental covers the full booked period. You can return the car up to 2 hours before your scheduled time, not earlier. How returns work.","pickup-return",{"slug":100,"cmsSlug":101,"title":102,"preview":103,"categorySlug":75,"updatedAt":76},"can-singaporeans-rent-a-car-in-malaysia","help-center-can-singaporeans-rent-a-car-in-malaysia","Can Singaporeans rent a car in Malaysia?","Yes, Singaporeans can rent a car in Malaysia. A Singapore licence is accepted with no IDP needed. Minimum age 20, and licence held for 2 years.",{"slug":105,"cmsSlug":106,"title":107,"preview":108,"categorySlug":82,"updatedAt":76},"can-someone-else-drive-my-rental-car","help-center-can-someone-else-drive-my-rental-car","Can someone else drive my rental car?","Yes, but they must be added as an additional driver first. Agtran rules on extra drivers: requirements, cost, and why only registered drivers are covered.",{"slug":110,"cmsSlug":111,"title":112,"preview":113,"categorySlug":114,"updatedAt":76},"cdw-vs-scdw-explained","help-center-cdw-vs-scdw-explained","CDW vs SCDW: what is the difference?","The difference between CDW and SCDW in Malaysia: CDW is included with up to RM5,000 excess, SCDW is optional from RM45 a day and lowers your excess.","insurance-coverage",{"slug":116,"cmsSlug":117,"title":118,"preview":119,"categorySlug":98,"updatedAt":76},"do-i-return-the-car-to-the-same-location","help-center-do-i-return-the-car-to-the-same-location","Do I need to return the car to the same location?","No, you do not always return your Agtran car to the same spot. We can collect from your hotel, and a different city is possible as a one way rental.",{"slug":121,"cmsSlug":122,"title":123,"preview":124,"categorySlug":75,"updatedAt":76},"documents-needed-to-drive-in-malaysia","help-center-documents-needed-to-drive-in-malaysia","Documents needed to drive in Malaysia (for tourists)","Which documents tourists need to drive in Malaysia: passport, driving licence, and an IDP where required. Plus Agtran rental requirements.",{"slug":126,"cmsSlug":127,"title":128,"preview":129,"categorySlug":8,"updatedAt":76},"how-long-does-a-deposit-refund-take-updated","help-center-how-long-does-a-deposit-refund-take-updated","How long does a deposit refund take?","Your Agtran deposit is refunded after you return the car in good condition: 3 to 7 days for most payment methods, and 7 to 20 days for debit cards.",{"slug":131,"cmsSlug":132,"title":133,"preview":134,"categorySlug":98,"updatedAt":76},"how-to-collect-your-car-at-the-airport","help-center-how-to-collect-your-car-at-the-airport","How to collect your car at the airport","How to collect your Agtran rental car at the airport in Malaysia: documents to prepare, where to meet the team, and what to check before you drive away.",{"slug":136,"cmsSlug":137,"title":138,"preview":139,"categorySlug":98,"updatedAt":76},"is-there-a-charge-for-airport-pickup","help-center-is-there-a-charge-for-airport-pickup","Is there an additional charge for airport pickup?","Airport pickup with Agtran is mostly free where we have a branch. Where we deliver to an airport, a fee applies, shown at booking.",{"slug":141,"cmsSlug":142,"title":143,"preview":144,"categorySlug":75,"updatedAt":76},"minimum-age-and-licence-rules-malaysia","help-center-minimum-age-and-licence-rules-malaysia","Minimum age and licence rules for renting a car","The minimum age to rent a car in Malaysia is 21, with a licence held at least 2 years. Agtran rules on age, P and L licences, and new drivers.",{"slug":146,"cmsSlug":147,"title":148,"preview":149,"categorySlug":150,"updatedAt":76},"toll-and-touch-n-go-guide-malaysia","help-center-toll-and-touch-n-go-guide-malaysia","Tolls and Touch n Go for rental cars in Malaysia","How tolls work for rental cars in Malaysia. Agtran does not provide a Touch n Go card, so bring your own. How to pay, card vs RFID, and tourist tips.","during-your-rental",{"slug":152,"cmsSlug":153,"title":154,"preview":155,"categorySlug":75,"updatedAt":9},"what-documents-do-i-need-to-rent-a-car","help-center-what-documents-do-i-need-to-rent-a-car","What documents do I need to rent a car?","Find out the documents to rent a car in Malaysia, including driving licence requirements, IC or passport, IDP rules, and pickup checklist.",{"slug":157,"cmsSlug":158,"title":159,"preview":160,"categorySlug":114,"updatedAt":9},"what-does-rental-car-insurance-cover","help-center-what-does-rental-car-insurance-cover","What does rental car insurance cover?","Understand rental car insurance in Malaysia: Basic CDW, excess charges, Super CDW, what is not covered, and the steps to take after an accident.",{"slug":162,"cmsSlug":163,"title":164,"preview":165,"categorySlug":150,"updatedAt":76},"what-happens-if-i-get-a-traffic-summons","help-center-what-happens-if-i-get-a-traffic-summons","What happens if I get a traffic summons?","If you get a traffic summons in your Agtran rental, you are responsible for it, plus a RM20 service charge and RM10 Tilang fee, only if a summons occurs.",{"slug":4,"cmsSlug":5,"title":6,"preview":7,"categorySlug":8,"updatedAt":9},{"slug":168,"cmsSlug":169,"title":170,"preview":171,"categorySlug":150,"updatedAt":76},"what-is-the-fuel-policy","help-center-what-is-the-fuel-policy","What is the fuel policy?","Agtran uses a level to level fuel policy: return the car at the fuel level you received it. If returned lower, RM15 per level plus a RM20 service charge.",{"slug":173,"cmsSlug":174,"title":175,"preview":176,"categorySlug":150,"updatedAt":76},"what-is-the-mileage-limit","help-center-what-is-the-mileage-limit","What is the mileage limit for my rental?","Agtran rentals booked directly or through Booking.com have unlimited mileage. Some other platforms may apply a limit. How to check your mileage terms.",{"slug":178,"cmsSlug":179,"title":180,"preview":181,"categorySlug":98,"updatedAt":76},"what-is-the-out-of-hours-pickup-fee","help-center-what-is-the-out-of-hours-pickup-fee","What is the out-of-hours pickup fee?","The out-of-hours pickup fee applies when you collect your Agtran car outside the branch normal hours. The amount varies by branch and is shown at booking.",{"slug":183,"cmsSlug":184,"title":185,"preview":186,"categorySlug":8,"updatedAt":76},"what-payment-methods-do-you-accept-updated","help-center-what-payment-methods-do-you-accept-updated","What payment methods do you accept?","Agtran accepts card, Google Pay, Apple Pay, and e-wallets. The deposit is paid by card or e-wallet and cannot be paid in cash. No credit card needed.",{"slug":188,"cmsSlug":189,"title":190,"preview":191,"categorySlug":150,"updatedAt":76},"what-should-i-know-during-my-rental","help-center-what-should-i-know-during-my-rental","What should I know during my rental?","Your Agtran rental explained: fuel policy, mileage allowance, tolls and Touch n Go, adding a driver, and what to do in an accident in Malaysia.",{"slug":193,"cmsSlug":194,"title":195,"preview":196,"categorySlug":150,"updatedAt":76},"what-to-do-after-an-accident","help-center-what-to-do-after-an-accident","What to do after an accident in a rental car","What to do after an accident in an Agtran rental car: stay safe, call 999 if needed, contact us before arranging anything, and get a police report.",{"slug":198,"cmsSlug":199,"title":200,"preview":201,"categorySlug":8,"updatedAt":76},"why-is-my-deposit-still-pending","help-center-why-is-my-deposit-still-pending","Why is my deposit still pending?","A pending deposit after returning your Agtran rental is usually just bank processing time. Most methods take 3 to 7 days, debit cards 7 to 20 days."]