[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help-center-article-cdw-vs-scdw-explained-ja":3,"help-center-index-ja":81},{"slug":4,"cmsSlug":5,"title":6,"preview":7,"categorySlug":8,"updatedAt":9,"sections":10,"cta":80},"cdw-vs-scdw-explained","help-center-cdw-vs-scdw-explained","CDW vs SCDW: what is the difference?","The difference between CDW and SCDW in Malaysia: CDW is included with up to RM5,000 excess, SCDW is optional from RM45 a day and lowers your excess.","insurance-coverage",1789600000000,[11,14,16,18,26,28,30,37,39,41,43,45,55,57,59,61,63,65,75,78],{"kind":12,"html":13},"prose","\u003Cp>CDW (Collision Damage Waiver) is the basic protection included with your Agtran rental, with an excess of up to RM5,000. SCDW (Super Collision Damage Waiver) is an optional extra from RM45 per day that reduces your potential excess for certain covered damage. In short, CDW is the standard cover, and SCDW lowers what you might have to pay if the car is damaged.\u003C/p>\n",{"kind":12,"html":15},"\u003Cp>When renting a car in Malaysia you may see the terms CDW and SCDW, and for a first-time renter they can be confusing. Understanding the difference helps you understand your protection and the possible costs if the vehicle is damaged. At Agtran, basic CDW is included with the rental unless the rental terms state otherwise, and SCDW is an optional additional protection you can add.\u003C/p>\n",{"kind":12,"html":17},"\u003Ch2>What Is CDW?\u003C/h2>\n\u003Cp>CDW stands for Collision Damage Waiver. Basic CDW provides a level of protection against certain damage to the rental vehicle, subject to the rental terms and conditions. At Agtran:\u003C/p>\n",{"kind":19,"items":20},"list",[21,22,23,24,25],"Basic CDW is included unless stated otherwise in the rental terms","The Basic CDW excess can be up to RM5,000","You may still be responsible for the applicable excess if covered damage occurs","CDW does not automatically cover every type of damage or situation","Exclusions and conditions apply",{"kind":12,"html":27},"\u003Ch3>What Does "Excess" Mean?\u003C/h3>\n\u003Cp>The excess is the amount you may be responsible for paying when covered damage occurs. For example, if the applicable CDW excess is RM5,000, you may be responsible for costs up to that amount, depending on the circumstances and the rental agreement. This is why it is worth understanding the excess before collecting the vehicle.\u003C/p>\n",{"kind":12,"html":29},"\u003Ch2>What Is SCDW?\u003C/h2>\n\u003Cp>SCDW stands for Super Collision Damage Waiver. It is an optional additional protection that can reduce your potential excess for certain covered damage, subject to the rental terms. At Agtran:\u003C/p>\n",{"kind":19,"items":31},[32,33,34,35,36],"SCDW is optional","SCDW is available from RM45 per day","It can reduce your potential financial responsibility for covered damage","The exact protection and applicable excess depend on the rental terms","Exclusions still apply",{"kind":12,"html":38},"\u003Cp>SCDW does not mean every type of damage is automatically covered. Read the applicable terms before choosing additional protection.\u003C/p>\n",{"kind":12,"html":40},"\u003Ch2>CDW vs SCDW: What Is the Main Difference?\u003C/h2>\n\u003Cp>The main difference is the level of financial responsibility that may apply when covered damage occurs.\u003C/p>\n\u003Cp>\u003Cstrong>With Basic CDW:\u003C/strong> basic protection is included with the rental unless stated otherwise, a higher excess may apply (up to RM5,000 at Agtran), and there is no additional daily charge if you stay with Basic CDW.\u003C/p>\n\u003Cp>\u003Cstrong>With SCDW:\u003C/strong> it is an optional additional protection with an additional daily fee (from RM45 per day at Agtran), it can reduce the potential excess for certain covered damage, and the applicable terms and exclusions still apply.\u003C/p>\n\u003Cp>In simple terms, CDW provides the basic level of protection, while SCDW provides an optional way to reduce the potential excess for covered damage.\u003C/p>\n",{"kind":12,"html":42},"\u003Ch2>Why Is Excess Important?\u003C/h2>\n\u003Cp>The excess is an important part of your rental agreement. Even when CDW is included, you may still have financial responsibility if the rental vehicle is damaged. Before booking, check the CDW excess amount, the SCDW price, the excess that applies with SCDW, what types of damage are covered, and what types are excluded. Understanding these details helps you avoid surprises during your rental.\u003C/p>\n",{"kind":12,"html":44},"\u003Ch2>What Is Not Covered?\u003C/h2>\n\u003Cp>CDW or SCDW does not necessarily cover every type of damage, loss, or situation. Depending on the applicable rental terms, exclusions may include:\u003C/p>\n",{"kind":19,"items":46},[47,48,49,50,51,52,53,54],"Driving under the influence of alcohol or drugs","Allowing an unauthorised driver to use the vehicle","Unauthorised towing","Off-road driving","Smoking, or damage caused by smoke or strong odours","Taking the vehicle outside Malaysia without permission","Carrying pets without permission","Damage to tyres or wheels where the renter is responsible",{"kind":12,"html":56},"\u003Cp>Always check the rental agreement for the complete list of applicable exclusions.\u003C/p>\n",{"kind":12,"html":58},"\u003Ch2>Are Tyres and Wheels Covered?\u003C/h2>\n\u003Cp>Pay particular attention to tyres and wheels. Under Agtran's applicable rental terms, damage to tyres and wheels is the renter's responsibility. This means that choosing SCDW does not automatically cover tyre or wheel damage. Check the applicable rental terms before starting your journey.\u003C/p>\n",{"kind":12,"html":60},"\u003Ch2>Is SCDW the Same as Insurance?\u003C/h2>\n\u003Cp>CDW and SCDW are commonly discussed together with rental insurance, but they are not the same as a conventional insurance policy. They are rental protection arrangements provided under the rental company's terms and conditions. For this reason, read the rental agreement carefully to understand what is included, what is excluded, the applicable excess, your responsibilities, and any restrictions on using the vehicle.\u003C/p>\n",{"kind":12,"html":62},"\u003Ch2>Which Option Should You Choose?\u003C/h2>\n\u003Cp>The choice depends on your rental circumstances and how much potential excess you are comfortable with.\u003C/p>\n\u003Cp>\u003Cstrong>Basic CDW may suit you if\u003C/strong> you want to keep your rental cost lower, you are comfortable with the standard excess, and you understand the financial responsibility stated in your agreement.\u003C/p>\n\u003Cp>\u003Cstrong>SCDW may suit you if\u003C/strong> you want to reduce your potential excess, you prefer additional protection during your rental, you are comfortable paying an additional daily fee, and you want to reduce your potential responsibility for certain covered damage.\u003C/p>\n\u003Cp>Before selecting SCDW, make sure you understand the applicable coverage, exclusions, and excess.\u003C/p>\n",{"kind":12,"html":64},"\u003Ch2>What Should You Check Before Renting a Car?\u003C/h2>\n",{"kind":19,"items":66},[67,68,69,70,71,72,73,74],"Is Basic CDW included?","What is the applicable CDW excess?","How much does SCDW cost per day?","What excess applies with SCDW?","What types of damage are excluded?","Are tyres and wheels covered?","Who is authorised to drive the vehicle?","Are there restrictions on where you can drive?",{"kind":76,"html":77},"callout","\u003Ch3>In short\u003C/h3>\n\u003Cul>\n\u003Cli>CDW is included, with an excess of up to RM5,000\u003C/li>\n\u003Cli>SCDW is optional, from RM45 per day, and reduces your potential excess\u003C/li>\n\u003Cli>Neither covers everything, exclusions apply\u003C/li>\n\u003Cli>Tyre and wheel damage is the renter's responsibility\u003C/li>\n\u003Cli>Always read the rental agreement for the full terms and exclusions\u003C/li>\n\u003C/ul>\n",{"kind":12,"html":79},"\u003Cp>CDW and SCDW provide different levels of protection. Basic CDW is included with Agtran rentals unless stated otherwise, but you may still be responsible for an excess of up to RM5,000. SCDW is optional, available from RM45 per day, and can reduce your potential excess for certain covered damage. Before choosing, always check the rental agreement, the applicable excess, and the exclusions. For a broader overview, see our guide on \u003Ca href=\"INSURANCE_ARTICLE_URL\">what rental car insurance covers\u003C/a>, or \u003Ca href=\"BOOKING_URL\">book your car online\u003C/a> to get started.\u003C/p>\n",null,[82,88,94,99,105,111,116,121,122,127,132,137,142,147,152,158,164,169,174,179,184,189,194,199,204,209],{"slug":83,"cmsSlug":84,"title":85,"preview":86,"categorySlug":87,"updatedAt":9},"can-foreigners-rent-a-car-in-malaysia","help-center-can-foreigners-rent-a-car-in-malaysia","Can foreigners rent a car in Malaysia?","Yes, foreigners can rent a car in Malaysia. Agtran requirements for foreign drivers: passport, licence, IDP, minimum age, and documents to bring.","documents-requirements",{"slug":89,"cmsSlug":90,"title":91,"preview":92,"categorySlug":93,"updatedAt":9},"can-i-add-a-child-seat","help-center-can-i-add-a-child-seat","Can I add a child seat or baby seat?","Yes, you can add a child seat (baby seat) to your Agtran rental as an optional extra at booking. The seat is ready in the car at handover.","booking",{"slug":95,"cmsSlug":96,"title":97,"preview":98,"categorySlug":93,"updatedAt":9},"can-i-extend-my-rental","help-center-can-i-extend-my-rental","Can I extend my rental?","Yes, you can extend your Agtran rental if the car is available. Contact us before your return time, and the cost is confirmed before it is arranged.",{"slug":100,"cmsSlug":101,"title":102,"preview":103,"categorySlug":104,"updatedAt":9},"can-i-rent-without-a-credit-card-updated","help-center-can-i-rent-without-a-credit-card-updated","Can I rent without a credit card?","Yes, you can rent with Agtran without a credit card. A debit card or e-wallet works, and the deposit cannot be paid in cash.","payment-deposit",{"slug":106,"cmsSlug":107,"title":108,"preview":109,"categorySlug":110,"updatedAt":9},"can-i-return-the-car-early","help-center-can-i-return-the-car-early","Can I return the car early, and do I get a refund?","Your Agtran rental covers the full booked period. You can return the car up to 2 hours before your scheduled time, not earlier. How returns work.","pickup-return",{"slug":112,"cmsSlug":113,"title":114,"preview":115,"categorySlug":87,"updatedAt":9},"can-singaporeans-rent-a-car-in-malaysia","help-center-can-singaporeans-rent-a-car-in-malaysia","Can Singaporeans rent a car in Malaysia?","Yes, Singaporeans can rent a car in Malaysia. A Singapore licence is accepted with no IDP needed. Minimum age 20, and licence held for 2 years.",{"slug":117,"cmsSlug":118,"title":119,"preview":120,"categorySlug":93,"updatedAt":9},"can-someone-else-drive-my-rental-car","help-center-can-someone-else-drive-my-rental-car","Can someone else drive my rental car?","Yes, but they must be added as an additional driver first. Agtran rules on extra drivers: requirements, cost, and why only registered drivers are covered.",{"slug":4,"cmsSlug":5,"title":6,"preview":7,"categorySlug":8,"updatedAt":9},{"slug":123,"cmsSlug":124,"title":125,"preview":126,"categorySlug":110,"updatedAt":9},"do-i-return-the-car-to-the-same-location","help-center-do-i-return-the-car-to-the-same-location","Do I need to return the car to the same location?","No, you do not always return your Agtran car to the same spot. We can collect from your hotel, and a different city is possible as a one way rental.",{"slug":128,"cmsSlug":129,"title":130,"preview":131,"categorySlug":87,"updatedAt":9},"documents-needed-to-drive-in-malaysia","help-center-documents-needed-to-drive-in-malaysia","Documents needed to drive in Malaysia (for tourists)","Which documents tourists need to drive in Malaysia: passport, driving licence, and an IDP where required. Plus Agtran rental requirements.",{"slug":133,"cmsSlug":134,"title":135,"preview":136,"categorySlug":104,"updatedAt":9},"how-long-does-a-deposit-refund-take-updated","help-center-how-long-does-a-deposit-refund-take-updated","How long does a deposit refund take?","Your Agtran deposit is refunded after you return the car in good condition: 3 to 7 days for most payment methods, and 7 to 20 days for debit cards.",{"slug":138,"cmsSlug":139,"title":140,"preview":141,"categorySlug":110,"updatedAt":9},"how-to-collect-your-car-at-the-airport","help-center-how-to-collect-your-car-at-the-airport","How to collect your car at the airport","How to collect your Agtran rental car at the airport in Malaysia: documents to prepare, where to meet the team, and what to check before you drive away.",{"slug":143,"cmsSlug":144,"title":145,"preview":146,"categorySlug":110,"updatedAt":9},"is-there-a-charge-for-airport-pickup","help-center-is-there-a-charge-for-airport-pickup","Is there an additional charge for airport pickup?","Airport pickup with Agtran is mostly free where we have a branch. Where we deliver to an airport, a fee applies, shown at booking.",{"slug":148,"cmsSlug":149,"title":150,"preview":151,"categorySlug":87,"updatedAt":9},"minimum-age-and-licence-rules-malaysia","help-center-minimum-age-and-licence-rules-malaysia","Minimum age and licence rules for renting a car","The minimum age to rent a car in Malaysia is 21, with a licence held at least 2 years. Agtran rules on age, P and L licences, and new drivers.",{"slug":153,"cmsSlug":154,"title":155,"preview":156,"categorySlug":157,"updatedAt":9},"toll-and-touch-n-go-guide-malaysia","help-center-toll-and-touch-n-go-guide-malaysia","Tolls and Touch n Go for rental cars in Malaysia","How tolls work for rental cars in Malaysia. Agtran does not provide a Touch n Go card, so bring your own. How to pay, card vs RFID, and tourist tips.","during-your-rental",{"slug":159,"cmsSlug":160,"title":161,"preview":162,"categorySlug":87,"updatedAt":163},"what-documents-do-i-need-to-rent-a-car","help-center-what-documents-do-i-need-to-rent-a-car","What documents do I need to rent a car?","Find out the documents to rent a car in Malaysia, including driving licence requirements, IC or passport, IDP rules, and pickup checklist.",1785456000000,{"slug":165,"cmsSlug":166,"title":167,"preview":168,"categorySlug":8,"updatedAt":163},"what-does-rental-car-insurance-cover","help-center-what-does-rental-car-insurance-cover","What does rental car insurance cover?","Understand rental car insurance in Malaysia: Basic CDW, excess charges, Super CDW, what is not covered, and the steps to take after an accident.",{"slug":170,"cmsSlug":171,"title":172,"preview":173,"categorySlug":157,"updatedAt":9},"what-happens-if-i-get-a-traffic-summons","help-center-what-happens-if-i-get-a-traffic-summons","What happens if I get a traffic summons?","If you get a traffic summons in your Agtran rental, you are responsible for it, plus a RM20 service charge and RM10 Tilang fee, only if a summons occurs.",{"slug":175,"cmsSlug":176,"title":177,"preview":178,"categorySlug":104,"updatedAt":163},"car-rental-deposit-and-charges","help-center-car-rental-deposit-and-charges","What is the deposit, and what extra charges apply?","Learn about the car rental deposit in Malaysia: the amount, the refund process, what the rental price includes, and the extra charges to expect.",{"slug":180,"cmsSlug":181,"title":182,"preview":183,"categorySlug":157,"updatedAt":9},"what-is-the-fuel-policy","help-center-what-is-the-fuel-policy","What is the fuel policy?","Agtran uses a level to level fuel policy: return the car at the fuel level you received it. If returned lower, RM15 per level plus a RM20 service charge.",{"slug":185,"cmsSlug":186,"title":187,"preview":188,"categorySlug":157,"updatedAt":9},"what-is-the-mileage-limit","help-center-what-is-the-mileage-limit","What is the mileage limit for my rental?","Agtran rentals booked directly or through Booking.com have unlimited mileage. Some other platforms may apply a limit. How to check your mileage terms.",{"slug":190,"cmsSlug":191,"title":192,"preview":193,"categorySlug":110,"updatedAt":9},"what-is-the-out-of-hours-pickup-fee","help-center-what-is-the-out-of-hours-pickup-fee","What is the out-of-hours pickup fee?","The out-of-hours pickup fee applies when you collect your Agtran car outside the branch normal hours. The amount varies by branch and is shown at booking.",{"slug":195,"cmsSlug":196,"title":197,"preview":198,"categorySlug":104,"updatedAt":9},"what-payment-methods-do-you-accept-updated","help-center-what-payment-methods-do-you-accept-updated","What payment methods do you accept?","Agtran accepts card, Google Pay, Apple Pay, and e-wallets. The deposit is paid by card or e-wallet and cannot be paid in cash. No credit card needed.",{"slug":200,"cmsSlug":201,"title":202,"preview":203,"categorySlug":157,"updatedAt":9},"what-should-i-know-during-my-rental","help-center-what-should-i-know-during-my-rental","What should I know during my rental?","Your Agtran rental explained: fuel policy, mileage allowance, tolls and Touch n Go, adding a driver, and what to do in an accident in Malaysia.",{"slug":205,"cmsSlug":206,"title":207,"preview":208,"categorySlug":157,"updatedAt":9},"what-to-do-after-an-accident","help-center-what-to-do-after-an-accident","What to do after an accident in a rental car","What to do after an accident in an Agtran rental car: stay safe, call 999 if needed, contact us before arranging anything, and get a police report.",{"slug":210,"cmsSlug":211,"title":212,"preview":213,"categorySlug":104,"updatedAt":9},"why-is-my-deposit-still-pending","help-center-why-is-my-deposit-still-pending","Why is my deposit still pending?","A pending deposit after returning your Agtran rental is usually just bank processing time. Most methods take 3 to 7 days, debit cards 7 to 20 days."]