[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help-center-article-is-there-a-charge-for-airport-pickup-ja":3,"help-center-index-ja":54},{"slug":4,"cmsSlug":5,"title":6,"preview":7,"categorySlug":8,"updatedAt":9,"sections":10,"cta":53},"is-there-a-charge-for-airport-pickup","help-center-is-there-a-charge-for-airport-pickup","Is there an additional charge for airport pickup?","Airport pickup with Agtran is mostly free where we have a branch. Where we deliver to an airport, a fee applies, shown at booking.","pickup-return",1789600000000,[11,14,16,18,20,25,27,29,31,33,39,42,44,46],{"kind":12,"html":13},"prose","\u003Cp>Airport pickup is mostly free. Where we have a branch or cover the airport city, collecting your car at the airport usually comes at no extra charge. Where we do not have a branch and need to deliver the car to the airport, a delivery fee applies, shown on the vehicle list page when you book. A separate fee may also apply for pickups outside normal hours.\u003C/p>\n",{"kind":12,"html":15},"\u003Cp>Airport pickup is one of the most convenient ways to start your trip, you collect the car as you land and drive out. Here is how any charge works, so there are no surprises.\u003C/p>\n",{"kind":12,"html":17},"\u003Ch2>Is Airport Pickup Free?\u003C/h2>\n\u003Cp>In most cases, yes. For airports where we have a branch or cover the city, airport pickup is usually free, you collect the car at the airport without an extra charge. This applies to our main airport locations. Where we do not have a branch and the car has to be delivered to the airport for you, a delivery fee applies instead, because we are bringing the car to you. That fee is shown clearly on the vehicle list page when you choose your car, so you can see it before you book.\u003C/p>\n",{"kind":12,"html":19},"\u003Ch2>When Does a Delivery Fee Apply?\u003C/h2>\n\u003Cp>The difference comes down to whether we have a branch or coverage at that airport:\u003C/p>\n",{"kind":21,"items":22},"list",[23,24],"Airport with our branch or city coverage: pickup is usually free","Airport we deliver to (no branch): a delivery fee applies, shown on the vehicle list page",{"kind":12,"html":26},"\u003Cp>So the price you see at booking already reflects which applies to your airport. Checking the vehicle list page when you choose your car shows the exact figure, if any, for your pickup.\u003C/p>\n",{"kind":12,"html":28},"\u003Ch2>What Is the Out-of-Hours Fee?\u003C/h2>\n\u003Cp>Separately from the above, a fee may apply for pickups outside normal operating hours, for example very late at night or very early in the morning. This covers arranging a handover at an unusual time. If your flight arrives outside normal hours and you want the car on arrival, this out-of-hours fee may apply, and it is shown as part of your booking so you know about it in advance. If you would rather avoid it, you could arrange pickup during normal hours instead, or have the car delivered to your hotel later.\u003C/p>\n",{"kind":12,"html":30},"\u003Ch2>How Do I Know the Exact Cost?\u003C/h2>\n\u003Cp>The clearest way is to start a booking. The vehicle list page shows any delivery fee for your chosen car and location, and the booking shows any out-of-hours fee that applies to your pickup time. This means the total you see at booking already includes these, so there are no hidden surprises at the airport. If you are unsure, you can contact us before booking and we will explain what applies to your airport and arrival time.\u003C/p>\n",{"kind":12,"html":32},"\u003Ch2>How to Avoid or Reduce Pickup Charges\u003C/h2>\n",{"kind":21,"items":34},[35,36,37,38],"Choose an airport where we have a branch or city coverage, where pickup is usually free","Arrange pickup during normal hours to avoid the out-of-hours fee","Consider free hotel delivery within the city instead, if that suits your arrival better","Check the vehicle list page at booking so you see any fee before you confirm",{"kind":40,"html":41},"callout","\u003Ch3>In short\u003C/h3>\n\u003Cul>\n\u003Cli>Airport pickup is mostly free where we have a branch or cover the city\u003C/li>\n\u003Cli>Where we deliver to an airport with no branch, a delivery fee applies, shown on the vehicle list page\u003C/li>\n\u003Cli>A separate out-of-hours fee may apply for pickups outside normal hours\u003C/li>\n\u003Cli>Any fee is shown at booking, so there are no surprises\u003C/li>\n\u003Cli>Hotel delivery within the city is another option\u003C/li>\n\u003C/ul>\n",{"kind":12,"html":43},"\u003Cp>Airport pickup makes arriving easy, and any charge is clear before you book. For more on collecting your car, see our guide on \u003Ca href=\"AIRPORT_PICKUP_ARTICLE_URL\">how to collect your car at the airport\u003C/a>, or \u003Ca href=\"BOOKING_URL\">book your car online\u003C/a> to see the exact cost for your airport and dates.\u003C/p>\n",{"kind":12,"html":45},"\u003Cp>This article answers common questions about airport pickup charges, including:\u003C/p>\n",{"kind":21,"items":47},[48,49,50,51,52],"Is airport pickup free","When does a delivery fee apply","What is the out-of-hours fee","How do I know the exact cost","How can I avoid pickup charges",null,[55,61,67,72,78,83,88,93,99,104,109,114,119,120,125,131,137,142,147,152,157,162,167,172,177,182],{"slug":56,"cmsSlug":57,"title":58,"preview":59,"categorySlug":60,"updatedAt":9},"can-foreigners-rent-a-car-in-malaysia","help-center-can-foreigners-rent-a-car-in-malaysia","Can foreigners rent a car in Malaysia?","Yes, foreigners can rent a car in Malaysia. Agtran requirements for foreign drivers: passport, licence, IDP, minimum age, and documents to bring.","documents-requirements",{"slug":62,"cmsSlug":63,"title":64,"preview":65,"categorySlug":66,"updatedAt":9},"can-i-add-a-child-seat","help-center-can-i-add-a-child-seat","Can I add a child seat or baby seat?","Yes, you can add a child seat (baby seat) to your Agtran rental as an optional extra at booking. The seat is ready in the car at handover.","booking",{"slug":68,"cmsSlug":69,"title":70,"preview":71,"categorySlug":66,"updatedAt":9},"can-i-extend-my-rental","help-center-can-i-extend-my-rental","Can I extend my rental?","Yes, you can extend your Agtran rental if the car is available. Contact us before your return time, and the cost is confirmed before it is arranged.",{"slug":73,"cmsSlug":74,"title":75,"preview":76,"categorySlug":77,"updatedAt":9},"can-i-rent-without-a-credit-card-updated","help-center-can-i-rent-without-a-credit-card-updated","Can I rent without a credit card?","Yes, you can rent with Agtran without a credit card. A debit card or e-wallet works, and the deposit cannot be paid in cash.","payment-deposit",{"slug":79,"cmsSlug":80,"title":81,"preview":82,"categorySlug":8,"updatedAt":9},"can-i-return-the-car-early","help-center-can-i-return-the-car-early","Can I return the car early, and do I get a refund?","Your Agtran rental covers the full booked period. You can return the car up to 2 hours before your scheduled time, not earlier. How returns work.",{"slug":84,"cmsSlug":85,"title":86,"preview":87,"categorySlug":60,"updatedAt":9},"can-singaporeans-rent-a-car-in-malaysia","help-center-can-singaporeans-rent-a-car-in-malaysia","Can Singaporeans rent a car in Malaysia?","Yes, Singaporeans can rent a car in Malaysia. A Singapore licence is accepted with no IDP needed. Minimum age 20, and licence held for 2 years.",{"slug":89,"cmsSlug":90,"title":91,"preview":92,"categorySlug":66,"updatedAt":9},"can-someone-else-drive-my-rental-car","help-center-can-someone-else-drive-my-rental-car","Can someone else drive my rental car?","Yes, but they must be added as an additional driver first. Agtran rules on extra drivers: requirements, cost, and why only registered drivers are covered.",{"slug":94,"cmsSlug":95,"title":96,"preview":97,"categorySlug":98,"updatedAt":9},"cdw-vs-scdw-explained","help-center-cdw-vs-scdw-explained","CDW vs SCDW: what is the difference?","The difference between CDW and SCDW in Malaysia: CDW is included with up to RM5,000 excess, SCDW is optional from RM45 a day and lowers your excess.","insurance-coverage",{"slug":100,"cmsSlug":101,"title":102,"preview":103,"categorySlug":8,"updatedAt":9},"do-i-return-the-car-to-the-same-location","help-center-do-i-return-the-car-to-the-same-location","Do I need to return the car to the same location?","No, you do not always return your Agtran car to the same spot. We can collect from your hotel, and a different city is possible as a one way rental.",{"slug":105,"cmsSlug":106,"title":107,"preview":108,"categorySlug":60,"updatedAt":9},"documents-needed-to-drive-in-malaysia","help-center-documents-needed-to-drive-in-malaysia","Documents needed to drive in Malaysia (for tourists)","Which documents tourists need to drive in Malaysia: passport, driving licence, and an IDP where required. Plus Agtran rental requirements.",{"slug":110,"cmsSlug":111,"title":112,"preview":113,"categorySlug":77,"updatedAt":9},"how-long-does-a-deposit-refund-take-updated","help-center-how-long-does-a-deposit-refund-take-updated","How long does a deposit refund take?","Your Agtran deposit is refunded after you return the car in good condition: 3 to 7 days for most payment methods, and 7 to 20 days for debit cards.",{"slug":115,"cmsSlug":116,"title":117,"preview":118,"categorySlug":8,"updatedAt":9},"how-to-collect-your-car-at-the-airport","help-center-how-to-collect-your-car-at-the-airport","How to collect your car at the airport","How to collect your Agtran rental car at the airport in Malaysia: documents to prepare, where to meet the team, and what to check before you drive away.",{"slug":4,"cmsSlug":5,"title":6,"preview":7,"categorySlug":8,"updatedAt":9},{"slug":121,"cmsSlug":122,"title":123,"preview":124,"categorySlug":60,"updatedAt":9},"minimum-age-and-licence-rules-malaysia","help-center-minimum-age-and-licence-rules-malaysia","Minimum age and licence rules for renting a car","The minimum age to rent a car in Malaysia is 21, with a licence held at least 2 years. Agtran rules on age, P and L licences, and new drivers.",{"slug":126,"cmsSlug":127,"title":128,"preview":129,"categorySlug":130,"updatedAt":9},"toll-and-touch-n-go-guide-malaysia","help-center-toll-and-touch-n-go-guide-malaysia","Tolls and Touch n Go for rental cars in Malaysia","How tolls work for rental cars in Malaysia. Agtran does not provide a Touch n Go card, so bring your own. How to pay, card vs RFID, and tourist tips.","during-your-rental",{"slug":132,"cmsSlug":133,"title":134,"preview":135,"categorySlug":60,"updatedAt":136},"what-documents-do-i-need-to-rent-a-car","help-center-what-documents-do-i-need-to-rent-a-car","What documents do I need to rent a car?","Find out the documents to rent a car in Malaysia, including driving licence requirements, IC or passport, IDP rules, and pickup checklist.",1785456000000,{"slug":138,"cmsSlug":139,"title":140,"preview":141,"categorySlug":98,"updatedAt":136},"what-does-rental-car-insurance-cover","help-center-what-does-rental-car-insurance-cover","What does rental car insurance cover?","Understand rental car insurance in Malaysia: Basic CDW, excess charges, Super CDW, what is not covered, and the steps to take after an accident.",{"slug":143,"cmsSlug":144,"title":145,"preview":146,"categorySlug":130,"updatedAt":9},"what-happens-if-i-get-a-traffic-summons","help-center-what-happens-if-i-get-a-traffic-summons","What happens if I get a traffic summons?","If you get a traffic summons in your Agtran rental, you are responsible for it, plus a RM20 service charge and RM10 Tilang fee, only if a summons occurs.",{"slug":148,"cmsSlug":149,"title":150,"preview":151,"categorySlug":77,"updatedAt":136},"car-rental-deposit-and-charges","help-center-car-rental-deposit-and-charges","What is the deposit, and what extra charges apply?","Learn about the car rental deposit in Malaysia: the amount, the refund process, what the rental price includes, and the extra charges to expect.",{"slug":153,"cmsSlug":154,"title":155,"preview":156,"categorySlug":130,"updatedAt":9},"what-is-the-fuel-policy","help-center-what-is-the-fuel-policy","What is the fuel policy?","Agtran uses a level to level fuel policy: return the car at the fuel level you received it. If returned lower, RM15 per level plus a RM20 service charge.",{"slug":158,"cmsSlug":159,"title":160,"preview":161,"categorySlug":130,"updatedAt":9},"what-is-the-mileage-limit","help-center-what-is-the-mileage-limit","What is the mileage limit for my rental?","Agtran rentals booked directly or through Booking.com have unlimited mileage. Some other platforms may apply a limit. How to check your mileage terms.",{"slug":163,"cmsSlug":164,"title":165,"preview":166,"categorySlug":8,"updatedAt":9},"what-is-the-out-of-hours-pickup-fee","help-center-what-is-the-out-of-hours-pickup-fee","What is the out-of-hours pickup fee?","The out-of-hours pickup fee applies when you collect your Agtran car outside the branch normal hours. The amount varies by branch and is shown at booking.",{"slug":168,"cmsSlug":169,"title":170,"preview":171,"categorySlug":77,"updatedAt":9},"what-payment-methods-do-you-accept-updated","help-center-what-payment-methods-do-you-accept-updated","What payment methods do you accept?","Agtran accepts card, Google Pay, Apple Pay, and e-wallets. The deposit is paid by card or e-wallet and cannot be paid in cash. No credit card needed.",{"slug":173,"cmsSlug":174,"title":175,"preview":176,"categorySlug":130,"updatedAt":9},"what-should-i-know-during-my-rental","help-center-what-should-i-know-during-my-rental","What should I know during my rental?","Your Agtran rental explained: fuel policy, mileage allowance, tolls and Touch n Go, adding a driver, and what to do in an accident in Malaysia.",{"slug":178,"cmsSlug":179,"title":180,"preview":181,"categorySlug":130,"updatedAt":9},"what-to-do-after-an-accident","help-center-what-to-do-after-an-accident","What to do after an accident in a rental car","What to do after an accident in an Agtran rental car: stay safe, call 999 if needed, contact us before arranging anything, and get a police report.",{"slug":183,"cmsSlug":184,"title":185,"preview":186,"categorySlug":77,"updatedAt":9},"why-is-my-deposit-still-pending","help-center-why-is-my-deposit-still-pending","Why is my deposit still pending?","A pending deposit after returning your Agtran rental is usually just bank processing time. Most methods take 3 to 7 days, debit cards 7 to 20 days."]