[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help-center-article-what-happens-if-i-get-a-traffic-summons-zh":3,"help-center-index-zh":64},{"slug":4,"cmsSlug":5,"title":6,"preview":7,"categorySlug":8,"updatedAt":9,"sections":10,"cta":63},"what-happens-if-i-get-a-traffic-summons","help-center-what-happens-if-i-get-a-traffic-summons","What happens if I get a traffic summons?","If you get a traffic summons in your Agtran rental, you are responsible for it, plus a RM20 service charge and RM10 Tilang fee, only if a summons occurs.","during-your-rental",1789600000000,[11,14,16,18,20,25,27,29,33,35,37,39,45,47,49,52,54,56],{"kind":12,"html":13},"prose","\u003Cp>If you receive a traffic summons (saman) while driving your rental car, you are responsible for it as the driver at the time. On top of the summons itself, Agtran applies a handling charge when a summons occurs: a service charge of RM20 plus a Tilang fee of RM10. These charges apply only if there is a traffic summons, there is no charge if you do not receive one.\u003C/p>\n",{"kind":12,"html":15},"\u003Cp>A traffic summons, known locally as a saman, is a penalty issued for a traffic offence such as speeding or a parking violation. Because the rental car is registered to Agtran, a summons is sometimes sent to us and reaches you afterward. Here is how it works and what it costs.\u003C/p>\n",{"kind":12,"html":17},"\u003Ch2>Who Is Responsible for a Traffic Summons?\u003C/h2>\n\u003Cp>You are. As the driver at the time of the offence, you are responsible for any traffic summons issued during your rental period. This includes offences such as speeding, illegal parking, or other traffic violations. Summonses are issued to the registered vehicle, so even if the notice reaches Agtran first, the responsibility for the offence and its payment rests with the driver who had the car at that time.\u003C/p>\n",{"kind":12,"html":19},"\u003Ch2>What Are the Charges?\u003C/h2>\n\u003Cp>When a traffic summons occurs on your rental, the following handling charges apply, in addition to the summons amount itself:\u003C/p>\n",{"kind":21,"items":22},"list",[23,24],"Service charge: RM20","Tilang fee: RM10",{"kind":12,"html":26},"\u003Cp>These charges cover the administration of dealing with the summons. Importantly, they apply only if there is a traffic summons. If you do not receive a summons during your rental, there is no service charge and no Tilang fee. The summons amount itself is separate and is set by the authority that issued it.\u003C/p>\n",{"kind":12,"html":28},"\u003Ch2>When Do These Charges Apply?\u003C/h2>\n\u003Cp>The service charge and Tilang fee are triggered only by an actual traffic summons. To be clear:\u003C/p>\n",{"kind":21,"items":30},[31,32],"No summons during your rental: no service charge, no Tilang fee","A summons is issued: the RM20 service charge and RM10 Tilang fee apply, in addition to the summons amount",{"kind":12,"html":34},"\u003Cp>So these are not standing fees on every rental. They only come into play if a traffic offence results in a summons.\u003C/p>\n",{"kind":12,"html":36},"\u003Ch2>What Happens If the Summons Reaches Agtran After I Return the Car?\u003C/h2>\n\u003Cp>Summonses do not always arrive immediately. Because they are issued to the registered vehicle, a summons for an offence during your rental may reach Agtran after you have already returned the car. If that happens, we will contact you to settle it, including the summons amount and the handling charges. This is why it is worth driving carefully and parking properly throughout your rental, so there are no surprises later.\u003C/p>\n",{"kind":12,"html":38},"\u003Ch2>How to Avoid a Traffic Summons\u003C/h2>\n\u003Cp>The simplest way to avoid these charges entirely is to avoid the summons in the first place. A few reminders:\u003C/p>\n",{"kind":21,"items":40},[41,42,43,44],"Keep to the speed limits, which are enforced by cameras on many roads","Park only in proper, legal parking spaces, not on double lines or in restricted areas","Follow road signs and traffic rules, especially in unfamiliar areas","Pay attention to parking rules at malls, city centres, and tourist spots",{"kind":12,"html":46},"\u003Cp>Drive within the rules and no summons, and no handling charge, will arise.\u003C/p>\n",{"kind":12,"html":48},"\u003Ch2>How Will I Know and How Do I Pay?\u003C/h2>\n\u003Cp>If a summons is linked to your rental, Agtran will contact you using the details in your booking. We will let you know the summons amount and the applicable handling charges (the RM20 service charge and RM10 Tilang fee). Keep your booking confirmation and contact details up to date so we can reach you if a summons arrives after your return. If you have any questions about a summons linked to your rental, contact us with your booking reference.\u003C/p>\n",{"kind":50,"html":51},"callout","\u003Ch3>In short\u003C/h3>\n\u003Cul>\n\u003Cli>You are responsible for any traffic summons during your rental\u003C/li>\n\u003Cli>If a summons occurs: RM20 service charge plus RM10 Tilang fee, in addition to the summons amount\u003C/li>\n\u003Cli>No summons means no service charge and no Tilang fee\u003C/li>\n\u003Cli>A summons may reach us after you return the car, and we will contact you to settle it\u003C/li>\n\u003Cli>Drive within the rules to avoid a summons and its charges\u003C/li>\n\u003C/ul>\n",{"kind":12,"html":53},"\u003Cp>Driving carefully and parking properly is the easiest way to avoid a summons and its charges. For more on the rules of the road during your rental, see our guide on \u003Ca href=\"DURING_RENTAL_ARTICLE_URL\">what to know during your rental\u003C/a>, or \u003Ca href=\"BOOKING_URL\">book your car online\u003C/a> when you are ready.\u003C/p>\n",{"kind":12,"html":55},"\u003Cp>This article answers common questions about traffic summons, including:\u003C/p>\n",{"kind":21,"items":57},[58,59,60,61,62],"Who is responsible for a traffic summons on a rental car","What charges apply if I get a summons","When do the service charge and Tilang fee apply","What if the summons arrives after I return the car","How can I avoid a traffic summons",null,[65,71,77,83,89,94,100,105,110,115,120,125,130,136,137,142,147,152,157,162,167,172],{"slug":66,"cmsSlug":67,"title":68,"preview":69,"categorySlug":70,"updatedAt":9},"can-foreigners-rent-a-car-in-malaysia","help-center-can-foreigners-rent-a-car-in-malaysia","Can foreigners rent a car in Malaysia?","Yes, foreigners can rent a car in Malaysia. Agtran requirements for foreign drivers: passport, licence, IDP, minimum age, and documents to bring.","documents-requirements",{"slug":72,"cmsSlug":73,"title":74,"preview":75,"categorySlug":76,"updatedAt":9},"can-i-add-a-child-seat","help-center-can-i-add-a-child-seat","Can I add a child seat or baby seat?","Yes, you can add a child seat (baby seat) to your Agtran rental as an optional extra at booking. The seat is ready in the car at handover.","booking",{"slug":78,"cmsSlug":79,"title":80,"preview":81,"categorySlug":82,"updatedAt":9},"can-i-rent-without-a-credit-card-updated","help-center-can-i-rent-without-a-credit-card-updated","Can I rent without a credit card?","Yes, you can rent with Agtran without a credit card. A debit card or e-wallet works, and the deposit cannot be paid in cash.","payment-deposit",{"slug":84,"cmsSlug":85,"title":86,"preview":87,"categorySlug":88,"updatedAt":9},"can-i-return-the-car-early","help-center-can-i-return-the-car-early","Can I return the car early, and do I get a refund?","Your Agtran rental covers the full booked period. You can return the car up to 2 hours before your scheduled time, not earlier. How returns work.","pickup-return",{"slug":90,"cmsSlug":91,"title":92,"preview":93,"categorySlug":76,"updatedAt":9},"can-someone-else-drive-my-rental-car","help-center-can-someone-else-drive-my-rental-car","Can someone else drive my rental car?","Yes, but they must be added as an additional driver first. Agtran rules on extra drivers: requirements, cost, and why only registered drivers are covered.",{"slug":95,"cmsSlug":96,"title":97,"preview":98,"categorySlug":99,"updatedAt":9},"cdw-vs-scdw-explained","help-center-cdw-vs-scdw-explained","CDW vs SCDW: what is the difference?","The difference between CDW and SCDW in Malaysia: CDW is included with up to RM5,000 excess, SCDW is optional from RM45 a day and lowers your excess.","insurance-coverage",{"slug":101,"cmsSlug":102,"title":103,"preview":104,"categorySlug":88,"updatedAt":9},"do-i-return-the-car-to-the-same-location","help-center-do-i-return-the-car-to-the-same-location","Do I need to return the car to the same location?","No, you do not always return your Agtran car to the same spot. We can collect from your hotel, and a different city is possible as a one way rental.",{"slug":106,"cmsSlug":107,"title":108,"preview":109,"categorySlug":70,"updatedAt":9},"documents-needed-to-drive-in-malaysia","help-center-documents-needed-to-drive-in-malaysia","Documents needed to drive in Malaysia (for tourists)","Which documents tourists need to drive in Malaysia: passport, driving licence, and an IDP where required. Plus Agtran rental requirements.",{"slug":111,"cmsSlug":112,"title":113,"preview":114,"categorySlug":82,"updatedAt":9},"how-long-does-a-deposit-refund-take-updated","help-center-how-long-does-a-deposit-refund-take-updated","How long does a deposit refund take?","Your Agtran deposit is refunded after you return the car in good condition: 3 to 7 days for most payment methods, and 7 to 20 days for debit cards.",{"slug":116,"cmsSlug":117,"title":118,"preview":119,"categorySlug":88,"updatedAt":9},"how-to-collect-your-car-at-the-airport","help-center-how-to-collect-your-car-at-the-airport","How to collect your car at the airport","How to collect your Agtran rental car at the airport in Malaysia: documents to prepare, where to meet the team, and what to check before you drive away.",{"slug":121,"cmsSlug":122,"title":123,"preview":124,"categorySlug":70,"updatedAt":9},"minimum-age-and-licence-rules-malaysia","help-center-minimum-age-and-licence-rules-malaysia","Minimum age and licence rules for renting a car","The minimum age to rent a car in Malaysia is 21, with a licence held at least 2 years. Agtran rules on age, P and L licences, and new drivers.",{"slug":126,"cmsSlug":127,"title":128,"preview":129,"categorySlug":8,"updatedAt":9},"toll-and-touch-n-go-guide-malaysia","help-center-toll-and-touch-n-go-guide-malaysia","Tolls and Touch n Go for rental cars in Malaysia","How tolls work for rental cars in Malaysia. Agtran does not provide a Touch n Go card, so bring your own. How to pay, card vs RFID, and tourist tips.",{"slug":131,"cmsSlug":132,"title":133,"preview":134,"categorySlug":99,"updatedAt":135},"what-does-rental-car-insurance-cover","help-center-what-does-rental-car-insurance-cover","What does rental car insurance cover?","Understand rental car insurance in Malaysia: Basic CDW, excess charges, Super CDW, what is not covered, and the steps to take after an accident.",1785456000000,{"slug":4,"cmsSlug":5,"title":6,"preview":7,"categorySlug":8,"updatedAt":9},{"slug":138,"cmsSlug":139,"title":140,"preview":141,"categorySlug":82,"updatedAt":135},"car-rental-deposit-and-charges","help-center-car-rental-deposit-and-charges","What is the deposit, and what extra charges apply?","Learn about the car rental deposit in Malaysia: the amount, the refund process, what the rental price includes, and the extra charges to expect.",{"slug":143,"cmsSlug":144,"title":145,"preview":146,"categorySlug":8,"updatedAt":9},"what-is-the-fuel-policy","help-center-what-is-the-fuel-policy","What is the fuel policy?","Agtran uses a level to level fuel policy: return the car at the fuel level you received it. If returned lower, RM15 per level plus a RM20 service charge.",{"slug":148,"cmsSlug":149,"title":150,"preview":151,"categorySlug":8,"updatedAt":9},"what-is-the-mileage-limit","help-center-what-is-the-mileage-limit","What is the mileage limit for my rental?","Agtran rentals booked directly or through Booking.com have unlimited mileage. Some other platforms may apply a limit. How to check your mileage terms.",{"slug":153,"cmsSlug":154,"title":155,"preview":156,"categorySlug":88,"updatedAt":9},"what-is-the-out-of-hours-pickup-fee","help-center-what-is-the-out-of-hours-pickup-fee","What is the out-of-hours pickup fee?","The out-of-hours pickup fee applies when you collect your Agtran car outside the branch normal hours. The amount varies by branch and is shown at booking.",{"slug":158,"cmsSlug":159,"title":160,"preview":161,"categorySlug":82,"updatedAt":9},"what-payment-methods-do-you-accept-updated","help-center-what-payment-methods-do-you-accept-updated","What payment methods do you accept?","Agtran accepts card, Google Pay, Apple Pay, and e-wallets. The deposit is paid by card or e-wallet and cannot be paid in cash. No credit card needed.",{"slug":163,"cmsSlug":164,"title":165,"preview":166,"categorySlug":8,"updatedAt":9},"what-should-i-know-during-my-rental","help-center-what-should-i-know-during-my-rental","What should I know during my rental?","Your Agtran rental explained: fuel policy, mileage allowance, tolls and Touch n Go, adding a driver, and what to do in an accident in Malaysia.",{"slug":168,"cmsSlug":169,"title":170,"preview":171,"categorySlug":8,"updatedAt":9},"what-to-do-after-an-accident","help-center-what-to-do-after-an-accident","What to do after an accident in a rental car","What to do after an accident in an Agtran rental car: stay safe, call 999 if needed, contact us before arranging anything, and get a police report.",{"slug":173,"cmsSlug":174,"title":175,"preview":176,"categorySlug":82,"updatedAt":9},"why-is-my-deposit-still-pending","help-center-why-is-my-deposit-still-pending","Why is my deposit still pending?","A pending deposit after returning your Agtran rental is usually just bank processing time. Most methods take 3 to 7 days, debit cards 7 to 20 days."]