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Booking

Making, changing and cancelling a reservation.

3 articles

Payment & Deposit

How you pay, what the deposit covers and when it is refunded.

5 articles

Insurance & Coverage

What is included, what SCDW adds and what is excluded.

2 articles

Documents & Requirements

Licence, ID and age rules for driving with Agtran.

5 articles

Pickup & Return

Delivery, collection, fuel policy and returning the car.

5 articles

During Your Rental

Breakdowns, accidents, extensions and roadside help.

6 articles

Popular questions

Can foreigners rent a car in Malaysia?Yes, foreigners can rent a car in Malaysia. Agtran requirements for foreign drivers: passport, licence, IDP, minimum age, and documents to bring.Documents & Requirements

Can I add a child seat or baby seat?Yes, you can add a child seat (baby seat) to your Agtran rental as an optional extra at booking. The seat is ready in the car at handover.Booking

Can I extend my rental?Yes, you can extend your Agtran rental if the car is available. Contact us before your return time, and the cost is confirmed before it is arranged.Booking

Can I rent without a credit card?Yes, you can rent with Agtran without a credit card. A debit card or e-wallet works, and the deposit cannot be paid in cash.Payment & Deposit

Can I return the car early, and do I get a refund?Your Agtran rental covers the full booked period. You can return the car up to 2 hours before your scheduled time, not earlier. How returns work.Pickup & Return

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